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ARE YOU HAVING TROUBLE SUBMITTING YOUR RECEIPTS?
If you received a specific error code and message, read below to find troubleshooting tips that can help solve the issue. If you're in need of additional info, please scroll down to find tips and guidelines that may help.
RECEIPT ERROR MESSAGES
Error #1: Incomplete Receipt
- Recapture and resubmit image(s) of one receipt, being sure to:
- Show entire receipt
- Lay receipt flat and in good lighting to prevent blurry images
- Make sure each line can be clearly read
- Ensure receipt shows two (2) or more participating Pearl Milling Company products in the same transaction
- Capture date of purchase in the photo
Error #2: Multiple Errors
- Recapture and resubmit image(s) of one receipt, being sure to:
- Show entire receipt
- Lay receipt flat and in good lighting to prevent blurry images
- Make sure each line can be clearly read
- Ensure receipt shows two (2) or more participating Pearl Milling Company products in the same transaction
- Capture date of purchase in the photo
Error #3: No Participating Products
- Recapture and resubmit image(s) of one receipt, being sure to:
- Show entire receipt
- Lay receipt flat and in good lighting to prevent blurry images
- Make sure each line can be clearly read
- Ensure receipt shows two (2) or more participating Pearl Milling Company products in the same transaction
- Capture date of purchase in the photo
Error #4: Illegible Receipt
- Recapture and resubmit image(s) of one receipt, being sure to:
- Show entire receipt
- Lay receipt flat and in good lighting to prevent blurry images
- Make sure each line can be clearly read
- Ensure receipt shows two (2) or more participating Pearl Milling Company products in the same transaction
- Capture date of purchase in the photo
Error #5: Duplicate Receipts
- It appears that this receipt was submitted previously. Please do not submit this receipt again: It will continue to be rejected.
Error #6: Daily Limit of Receipts
- You've hit your limit! There is a limit of two (2) offer items pers household and 1 redemption per receipt.
Error #7: Invalid Receipt
- Recapture and resubmit image(s) of one receipt, being sure to:
- Capture image against a neutral background
- Use a valid file type: .jpeg, .jpg, .png, or .pdf
Error #8: Invalid File Size
- Recapture and resubmit image(s) of one receipt, being sure to:
- Capture image against a neutral background
- Use a valid file type: .jpeg, .jpg, .png, or .pdf
Error #9: Invalid File Type
- Recapture and resubmit image(s) of one receipt, being sure to:
- Capture image against a neutral background
- Use a valid file type: .jpeg, .jpg, .png, or .pdf
COMPLETE RECEIPT
Your complete receipt must be submitted as one single image. Each participant must purchase any two (2) or more participating Pearl Milling Company products in the same transaction. All purchases must be made during the offer period to be eligible for this offer. Receipt must also contain the date of purchase and list the qualifying products. Duplicate receipts will not be accepted. There is a limit of two (2) offer items per household.
PARTICIPATING PRODUCTS ONLY
Make sure there are two (2) or more participating products for this promotion on your submitted receipt. See full Terms & Conditions for complete offer details.
TAKE CLEAR, LEGIBLE PHOTO
When preparing to take a photo, lay your receipt on a flat surface in good light and hold your camera or phone parallel to it. Be sure the store name, date, bar code, purchased participating items and their prices are legible in your image(s). Blurry or illegible receipt images will be rejected.
SUBMIT YOUR RECEIPT ON TIME
Purchases for this offer must be made between 4/18/22 and 6/26/22 by 11:59 pm ET. Submissions must be received by 7/3/22 at 11:59 pm ET.
DUPLICATE RECEIPTS
Each receipt can only be submitted once: Duplicate receipts will not be accepted.
SUBMIT THE RIGHT KIND OF FILE AND SIZE
The file must be in .JPEG, .JPG, .PNG, or .PDF format and may not exceed 10MG. A qualifying purchase receipt may only be used once to receive an offer item. A qualifying purchase receipt may not be used by more than one (1) participant.